Why mySMS360
Storage management software
that doesn't cost a fortune.
Everything the legacy platforms charge $300 to $500 a month for — billing, tenant portal, reports, mobile app, open API — for $0.
The $500/month problem
The "industry standard" platforms want $300 to $500 a month, per facility, with painful contracts and a UI that looked modern in 2011. For an independent operator with one or two locations, that's real money — the difference between repaving the gravel road this year or next, a new gate motor, or the marketing budget that fills the last 10 units.
A modern alternative
mySMS360 was built from scratch on a modern stack with the features operators actually use every day. Late fees that match your grace period. A lead pipeline that isn't designed for an enterprise sales floor. Reports built around the numbers you check on Monday morning, not the ones a VP of marketing wants in a deck.
It runs in production at real storage facilities today. It's the same software you'd get if a legacy vendor started over knowing what they know now — and it costs nothing to use.
Built by operators
We own and operate self-storage facilities ourselves. We built mySMS360 after years on the big-brand platforms, where the monthly price was only the beginning: the gate integration cost extra, the website cost extra, texting cost extra, the marketing tools cost extra, and every add-on took a little more of the margin. Small operators deserve software that treats them as the customer, not the upsell.
Use ours, or bring your own
That experience shaped one rule: for every service around the platform, you choose. Marketing runs on our M.A.S Engine as a service, or on the engine you already use. Camera intelligence comes from our Cortex360AI, or from your provider. AIVA answers your phone, or the voice assistant you prefer does. Nimbio works out of the box for access control, and PDK, PTI and other controllers connect the same way. Payments run through Stripe in your own account, or the processor you bring. QuickBooks keeps your books where your accountant expects them. Either way, you keep the vendor relationship, the pricing and the data.
How we keep it free
The core platform — billing, units, customers, rentals, payments, leads, reports, mobile app, open API, data export — is free forever. The platform pays for itself through optional add-ons that operators can buy if they want them: AI voice agents that answer the phone after hours, SEO website builder, camera cloud storage, accounting integrations, and white-glove onboarding.
Most operators will never need any of those. That's fine. The free tier covers any facility up to 150 units, across as many facilities as you run — and every core feature is included, not a stripped-down trial designed to upsell you in 14 days. Whether you're already established or just getting started, that's more than enough room to run the whole business on $0, forever. The $20/month Standard plan only kicks in on facilities larger than 150 units.
This is software built for the little guy. The independent owner-operator who got tired of corporate vendors charging $500/month per facility for features that looked modern in 2011. You're competing with REIT-owned, big-box storage down the road — and you should be running on software that's at least as good as theirs. That's the whole point.
Our commitments
- Never charge for the core platform
- Never take a cut of your payments
- Never lock your data — full export, anytime
- Never sell your tenant data to anyone
- Never auto-enroll you in a trial that converts to paid
- Never make you talk to a sales rep to get started
What we focus on
Listening to operators who actually use the software. Adding the things that make running a facility easier and removing the things that don't. Shipping fast, fixing fast, and treating the people who run independent storage as the customer.
Run your facility on it
Set up takes about 30 minutes. Bring your tenants, your units, your Stripe account.