Turn happy tenants into 5-star reviews. Automatically.
Reputation Management for storage operators — built into mySMS360. Catch negative feedback before it goes public, and turn every smooth move-in into a Google review.
$49/month per facility, or included in the Operator Pro plan.
Move-in was seamless. Gate code worked first try. Facility is clean and well-lit.
Gate panel was acting up Tuesday. Took 10 min to get in.
For operators
What it does
Reputation work happens in the background. You only get pulled in for the moments that matter.
Catch the happy moment
Fire a review request right after a smooth move-in — gated to satisfied tenants only. The asks land when sentiment is high.
Cross-platform visibility
Google Business Profile, Yelp, Facebook — all monitored in one inbox. Reply, flag, and track sentiment without juggling tabs.
AI-drafted responses
Every review gets a thoughtful reply drafted for you. You approve with one click — never have to write a careful response at 11pm.
Negative feedback, intercepted
Tenant complaints route to you first — not to Google. You get 24 hours to make it right before it ever has a chance to go public.
For tenants
One message. That's it.
No app to install. No daily nag. One well-timed text after your move-in or move-out.
One SMS, well timed
After your move-in or move-out, you get a single text asking how things went. Takes 5 seconds to answer.
Loved it? One tap.
If you say it was great, we send a one-tap link to share that on Google. No copy-paste, no logins.
Had an issue? Operator hears it first.
If something was off, your feedback goes straight to the operator — not online. They reach out within 24 hours to make it right.
No spam. No follow-up nags. One touch, at the right moment.
Why it matters
Reviews drive rentals
Or included free with the Operator Pro plan.
Try it free for 30 days. Cancel anytime, no credit card gymnastics.
FAQ
Common questions
Ready to own your reputation?
5-minute setup. Connect your Google Business Profile, we handle the rest.